Welfare of 1.2 crore Senior Citizens of Maharashtra.

M.V.Ruparelia, A503 Rashmi Utsav, Near Jangid Estate & Vijay Park, Mira Road (East), Dist. Thane. 401 107. M. 09821732855. E/Mail: mvrup@yahoo.co.in

To                                                                                                  Date. 25-12-12.

Shri Prithviraj Chavan, Chief Minister, Government of Maharashtra, Mantralaya, Mumbai-400032.

Respected Sir,

Sub: Welfare of 1.2 crore Senior Citizens of Maharashtra.

Heartiest Greetings for Merry Charismas & Happy and Prosperous New Year 2013 to You and the entire State Officials for  maintaining the Status of Most Progressive and Most Advanced State of the Country in coming years also. You will appreciate that 1.2 crore Senior Citizens of our State have also contributed their might in bringing this Status.

You had promised on 1^st October, 2012 at Pune that State Policy for Elders of the State will be declared by Diwali but this has not been done due to perhaps unavoidable reasons for last 14 years!! Non-declaration of Policy by State should not deprive 1.2 crore Maharashtrian Elders of various provisions of NPOP, 99 and other directives of Government of India from time to time, as welfare of Elders has to be done by State, whether State Policy on the basis of NPOP,99 exists or not. State has already declared Part I of State Policy on 14-6-04 and can/should declare IInd Part for non-controversial matters, so that 1.2 crore Senior Citizens of Maharashtra are not deprived of all Provisions of NPOP, 99 notified by Government of India in 1999 for welfare of Elders of the Country. Here, even simple directive is not being issued by State, though repeated by Ministry of Social Justice and Empowerment, Delhi to ``issue instructions for its (International Day of Older Persons-IDOP) observance in a befitting manner at the State, District & Block Levels on 1<sup>st</sup> October.......Needless to say, these programmes should be organized with active involvement of Senior Citizens themselves, Panchayati Raj, Municipal Bodies, Nehru Yuvak Kendras, educational institutes (including their NSS units) and NGOs, especially those working for Senior Citizens.``Such instructions are repeated every year. We enclose D.O. no. 15-39(12)/09-10/AGii dt 3-9-10 from Shri K M Acharya, the then Secretary (Welfare) to our Chief Secretary, readily available with us for ready reference. We requested our Principal Secretary, Social Justice under our letter dt 30-12-10(copy enclosed) along with this directive dt 3-9-10 from Delhi followed by large number of reminders letters to Shri Sachin Ahir, State Minister on 23-5-11, to Shri Prithviraj Chavan, Chief Minister on 14-6-11 (copy enclosed) ,14-8-11, 27-10-11, 11-1-12, 4-3-12, 14-5-12 & 4-9-12 but no reply is given till date to any of these letters even addressed to you by name to take action on certain items even without waiting for declaration of State Policy but no action is taken by our Ministry of Social Justice, which just does not function and does not give any reply to any letters from Senior Citizens or their associations!! We took up this particular matter of not issuing instructions through RTI Application dt 14-4-11, Ist Appeal dt 20-5-11 also but no one replied. On hearing of IInd Appeal dt 7-7-11 on 9-11-12, State Information Commissioner observed that Shri Sanjay Gurekar, Public Information Officer has failed miserably in this and should give the required information before 30-11-12. Without reading the Application, he has sent almost 700 pages about State Policy, 2004 not asked  in this Application. He has also sent copy of letter dt 22-11-12 in reply to our letter dt 30-12-10 for  the following 6 items of not issuing instructions, saying that instructions will be issued only after State Policy is declared( may be after 100 years!!). He has not obtained any written orders from competent authority to defy the orders of Government of India for issuing instructions!! Earlier also Shri Vilas Patil in his Speaking Orders dt 11-7-11 in Appeal no. 6852/02 had passed strictures against this Ministry and even after our letters dt 30-8-11, 28-10-11,5-12-11,11-1-12, 8-2-12, 3-3-12, 26-3-12, 11-5-12,15-6-12, 21-7-12 and 4-9-12 to SIC with copy to Ministry of Social Justice for that appeal, but not a single letter is replied till date. We shall be thankful, if you look into this very sorry state of affairs in Ministry of Social Justice of not reading and replying any representations from Senior Citizens & their organizations and nominate some pro-elder competent higher level officer as Nodal Officer, as requested in our letter dt 14-6-11, taking action on various other points brought out therein. No action is taken to set up State Council & District Committees, though laid down in Rule 21 & 22 of Maintenance & Welfare of Parents & Senior Citizens Rules, 2010 having been notified on 23-6-10, even after 2 ½ years!! There is no initiative to do anything!!  

      i) Observing International Day of Senior Citizens-  1st October
ii) World Elder Abuse Awareness Day- 15 th June
iii) World Alzheirness Day-21st September
iv) Giving Vayoshreshtha Sanman awards at State & District/Municipal Level & inviting applications for Delhi level.
v) Inviting Applications every year, notifying dates for Applications etc
for Integrated Programme in the State
vi) Involving Panchayati Raj Institutions & Municipalities in welfare of
Senior Citizens.
vii)      Instructions for welfare of senior citizens etc to Media; Trusts;
Charitable Hospitals; State & Municipal Hospitals; NGOs; Civic Authorities
etc as per various paras of NPOP, 99.
viii)  Copy of latest Annual Report of work done in the State for Elders,
as laid down in NPOP, 99

We shall be thankful, if proper instructions are got issued for these items and other matters and regular negotiating machinery is established with our Associations & prominent senior citizens to implement various policies early in Maharashtra.

A line in reply in terms of para 66 of Office Manual will be very much appreciated.

Encl: 3.

Thanking You,

Yours Sincerely

(M.V.Ruparelia)

Provision of Funds for Senior Citizens in 12th Plan.

M.V.Ruparelia, A 503 Rashmi Utsav, Near Jangid Estate & Vijay Park, Mira Road (East), Dist. Thane-Maharashtra-401107.  E/Mail: mvrup@yahoo.co.in

                                                                                          

To                                                                                                10-12-12. 

 Dr Manmohan Singh, Honorable Prime Minister of India

South Block, Raisina Hill, New Delhi-110101.

Mananivar Pradhan Mantri Ji,   

                                    

Sub: Draft 12^th Five Year Plan to be discussed on 27-12-12.

We, 12 crore Elders of the Country, are disappointed to see 2 page-9 paragraphs from 24.233 to 24.242 on Senior Citizens in Final Draft of 12^th Five Year Plan to be discussed on 27-12-12 in NAC. Elders of the Country look to you for making proper provisions in this Plan, you also being one of the Elders. As you are aware a National Policy was announced in 1999 after Cabinet`s approval on 13-2-99. Large number of provisions are remaining unimplemented even after 14 years due to Planning Commission & Finance Ministry not making available the required funds to various Stake Holders including States/UTs, though required to do so under para 93.  A glance at 12th Plan Final Draft to be discussed with NAC on 27-12-12 will indicate as to how much and how sincerely Government is providing funds for welfare of other weaker, vulnerable and disadvantaged sections of the Society like SC/ST/OBC/Handicaps/Disabled/Minorities but step motherly treatment is given to their Elders, who are more abused at present than so-called abused communities, more disabled & more handicapped than certified disabled & handicaps and in minority (10%).!!

Nodal Ministry had given various recommendations for inclusion in 12^th Plan after considering practical difficulties felt by them in implementing the Policy in time but only few were accepted by Working Group on Social Welfare of Planning Commission, which gave about 30 recommendations (2.8.1 to 2.8.15, 2.9.1 to 2.9.15) in October, 11. It is observed from Final Draft placed on Web Site that about 11 recommendations are taken note of out of more than 30 given by Working Group. No cognizance is taken of the following recommendations of Working Group:

i)                    2.8.3 : To increase Insurance Cover under Rashtriya Swasthya Bima Yojna to Rs 1 lakh for Senior Citizens.

ii)                  2.8.4: Provision of 1800 crore for setting more Geriatric Centres/Wards for Senior Citizens.

iii)                2.8.5: Enhancement of Pension under Indira Gandhi National Old Age Pension Scheme. Many MPs have represented from time to time, the last being through Unstarred Question in Rajya Sabha vide Question no. 1853 dt 30-8-12 to increase this pension to Rs 5000 p.m. During Nationwide agitation Pension Parishad of Smt Aruna Roy, Member of NAC, Rs 2000 minimum was demanded.

iv)                2.8.7: 14 Centres for Assisted Living for rehabilitation of Elderly suffering from dementia etc.

v)                   2.8.9: Setting up of National Institute of Ageing.

vi)                2.8.11: Providing Training to Care Givers in 100 cities.

vii)              2.8.14: Free Legal Service to BPL Senior Citizens.

viii)            2.9.1: Setting up of Separate Department of Senior Citizens. At present, subject of Drug addicts is also attached. Department is understaffed.

ix)                2.9.3 to 2.9.10: These are important matters required to be reflected in Plan.

x)                  2.9.11: Weekly Programme of 1 hour on Doordarshan will go a long way to establish awareness amongst Society. Similar Provision for Private Channels also must be provided by legislation or grants.

xi)                2.9.13 to 15: Very important Provisions to be enforced and provided in Plan.

According to News, Planning Commission has turned down the proposal of Ministry Of Social Justice to provide Old Age Homes for destitute Senior Citizens at district level as Central Scheme on the plea that this involves non-recurring expenditure only and as such States have to provide funds and not the Planning Commission. In the final draft also, Planning Commission has insisted on States to provide funds for this huge work. This scheme of providing Old Age Homes for destitutes is statutorily provided in Sec 19 of Maintenance & Welfare of Parents and Senior Citizens Act, 2007 and Rules framed there under. 150 destitutes in such Homes are to be provided from day one, nutritious & wholesome diet; adequate clothing from time to time; linens, sanitation,  hygiene, security arrangements; transport to nearby hospitals; premiums for health insurance; electricity, fans, heating arrangements during winter; recreation facilities; televisions, newspapers, books; managing staff etc. All these require recurring expenditure much more than initial non-recurring expenditure of providing Homes. Argument of Planning Commission that this involves only non-recurring expenditure is apparently not correct.

 Working Group on Social Defence constituted by Planning Commission for formulation of 11^th Plan had recommended to transfer this to Plan Head to facilitate establishment of Old Age Homes on large scale. Ministry of Social Justice had also formulated the Scheme to construct 300 such Homes at a cost of Rs 635 crore during 11 th Plan. This was not accepted by Planning Commission, though Rs 60 crore was provided in 11^th Plan Period and matter was postponed for discussion in Working Group of 12^th Plan!! Planning Commission was not interested to facilitate provision made in Statutory Act, 2007!!

Working Group of 12^th Plan examined the whole issue in depth and not only recommended funds  for generation of Awareness of this Act, 2007  but also Rs 1680 crore for assisting States to discharge their statutory duties  of providing Old Age Homes during 12^th Plan. Para 93 of National Policy, 99 also lays down that Planning Commission & Finance Ministry will facilitate budgetary provisions required for implementation of the Policy, 99. Act, 2007 is the outcome of this Policy, 99 and Planning Commission cannot deny the provision of sufficient funds even to States/UTs for this noble cause statutorily provided in Centrally Sponsored Act, 2007 for benefit of 3546.8 lakh BPL Elders of the Country. If not provided, no Homes will be constructed by States/UTs as not done since 2007 to 2012!! As repeatedly brought to your notice for last 3 years of our agitations, large number of provisions of NPOP, 99 is not implemented by stake holders & States due to unhelpful attitude of Planning Commission & Finance Ministry in not providing funds, as laid down in Policy, 99.

We request You as one of us as well as the Highest Authority of the Country to look in to this unhelpful attitude of Planning Commission and get sufficient funds provided for your 12 crore Elders in 12^th Plan.

Thanking you,

Yours Sincerely,

(M.V.Ruparelia)

Scheme for free Treatment of Indigent & Weaker Section Citizens in Charitable Hospitals in Maharashtra.

Scheme for free Treatment of Indigent & Weaker Section Citizens in Charitable Hospitals in Maharashtra.                                    M.V.Ruparelia.

                                                         

Any Citizen including Senior Citizen, whose annual income is less than Rs 50000 is defined as Indigent and whose income does not exceed Rs 1,00,000 p.a. is defined as Weaker Section for this scheme.

As per Sec 41AA of The Bombay Public Trust Act,1950 (and similar Acts elsewhere) All Public Charitable Trusts registered under Bombay Public Trust Act, 1950 and running hospitals, nursing homes, maternity homes or any kind of medical relief centres and whose annual expenditure exceeds Rs 5 lakh p.a. shall reserve 10% of total number of operational beds for free treatment to indigent patients and further 10% for weaker section for treatment at concessional rates. List of Charitable Hospitals is available with Charity Commissioner and in their Web Site. As many as 59 Hospitals in Mumbai are coming under this facility including big Charitable Hospitals like Beach Candy, Bombay, Jaslok, Lilavati, Hurkishondas in Mumbai. All senior citizens having less than 1lakh income p.a. can take advantage of these hospitals.

Each such Hospital etc shall create an Indigent Patients Fund (IPF) and credit 2% of all bills of all their patients (excluding indigent & weaker section) without any deductions. All donations received from others including other trusts for Indigent Patients shall be credited to this fund.

The following non-billable services shall be free to indigent & weaker section patients:

a)      Bed, b) RMO services, c) Nursing Services, d) Food, e) Linen, f) Water, g) Electricity, h) Routine Diagnostics, i) House Keeping Services.

The indigent & weaker section patients will be provided all treatments in all departments free of charge to indigents and by payment of 50% of cost of medicines (purchase cost), consumables and implants by weaker section.

No relatives of Trustees nor employees (including dependents) of the Hospitals belonging to indigent or weaker section will be included in this 10% reservation. Hospitals will verify Economic Status of indigent & weaker sections coming for treatment through their Medical Social Worker on the basis of certificates from Tehsildar and/or Ration Cards of BPL/Weaker sections.

Detail Scheme may be seen in Web Site: www.mahacharity.gov.in  (Interim Scheme framed by Bombay High Court).Income limit has been modified as above as per advertisement of Charity Commissioner, Greater Mumbai in their advertisement (DGIPR/2012-13/2588) in Newspapers (DNA of 2-12-12).

Suggestions to Mayor of Mumbai for Policy of Municipal Corporation for Senior Citizens.

Public Interst Representation:

M.V. Ruparelia, A503 Rashmi Utsav, Near Jangid Estate & Vijay Park, Mira Road (East)

 Dist. Thane. 401107. M. 09821732855. E/Mail: mvrup@yahoo.co.in

To                                                                           5-10-12.

Shri Sunil Prabhu, Mayor of Mumbai,

Mayor`s Bungalow, Veer Savarkar Marg, Shivaji Park, Dadar,

Mumbai-400028.

Sub: Declaration of Policy for Senior Citizens and inviting suggestions thereon.

We are very much thankful to Our First Citizen for declaring the proposed Policy for 12 lakh Senior Citizens of Mumbai and inviting suggestions thereon in the Programme at Prabodhan Thakre Hall on Auspicious International Day of Older Persons on 1-10-12.

It is observed from the declaration that it is proposed to provide one 500 sq foot place in each ward for Day Care Centre with various facilities and provision of funds will be made in 2013-14. For this, we would like to bring to your notice that Ministry of Social Justice & Empowerment, Delhi gives non-recurring grant to Municipalities for initial expenditure of furniture, TV, indoor games etc to the tune of Rs 32000 and annual grant of Rs 3,74,000 for recurring expenditure on staff, health care, recreation etc for providing Multi Service Day Care Centre for 50 senior citizens and these grants can be increased on the basis of total number of senior citizens served by such centres. The whole scheme with procedure to be followed is available in their Web Site. They provide such grants for Physiotherapy Centres and many other facilities being provided by Municipalities. Instead of waiting for 2013-14 budget provisions, BMC can start such Centres immediately. Funds allotted to Maharashtra for last several years are lapsing every year.

It is observed that it is proposed to give 50% concession to BPL senior citizens for operations. As per GR no.sankirna2006/pra.ka.118/2006/navi-20 dt 12-12-06 of State Government and circular no. saha aa  vai.shi. va. Aa/791 dt 10-5-2007 of BMC, completely free treatment including all operations is to be given to all senior citizens. All State & Municipal Hospitals, except three Deans of Nair, KEM & Sion Hospitals in Mumbai have given us in writing that they are giving free treatment to all senior citizens. This may be looked in to and proposed declaration be amended.

We send a copy of Note indicating what some of the other Municipalities are doing and what all Municipalities should do for their senior citizens.

With Blessings & Best Wishes,

Yours Sincerely,

(M.V.Ruparelia)

Request to Mayor of Mira-Bhayander to look after the Welfare of Senior Citizens.

M.V.Ruparelia, A503 Rashmi Utsav, Near Jangid Estate & Vijay Park, Mira Road (East) Dist. Thane. 401107. M. 09821732855. E/Mail: mvrup@yahoo.co.in

To                                            Date: 5-10-12

M/s  Caitlin Pereira,

Mayor, Mira-Bhayander Municipal Corporation,

Chhatrapati Shivaji Road, Bhayander (West)-401101.

Sub: Welfare of Senior Citizens of Mira-Bhayander.

We welcome You as our First Citizen and give Blessings & Best Wishes for your Success in your efforts to do your Best for Citizens of our 2 Well Developed Suburbs.

As You may be aware, very recently, Mayor of BMC announced the Policy for 12 lakh Senior Citizens of Mumbai in a function attended by more than 2000 Senior Citizens at Prabodhan Thakre Auditorium on International Day of Older Persons on 1-10-12. Main emphasis in this Policy is provision of minimum 500 sq foot Day Care Centres in each Ward with various facilities for Senior Citizens and Help Desk for Senior Citizens in each Municipal Hospital etc.

We have been requesting MBMC and our Mayor to provide Day Care Centre etc as per 16 schemes of Integrated Programme of Ministry of Social Justice, Delhi since 20-1-09 through our letters dt 20-1-09 to Shri Narendra Mehta, the then Mayor and Shri Rajiv Jadav, the then Municipal Commissioner, followed by 30-40 reminders, RTI Application dt 26-12-09, Ist Appeal dt 15-2-10, IInd Appeal dt 1-6-10 to SIC, Navi Mumbai and series of 3 meetings with M.C. & Dy Commissioner Shri Panpate.  Nothing concrete has come out of these many efforts and we are told in the last meeting on 5-10-12 to approach You. We are therefore approaching You with the hope that You will consider the plight of your Elders just sitting on some verandas of Banks or Shops and passing their time. We have faith and high hopes in Women Power of our Country and their sincerity and service sense to their Elders.  

Government of India had announced National Policy on Older Persons, 1999 on 13-2-99 with the approval of Cabinet. This document is a masterpiece containing all aspects of Elders` life. Para 97 lays down that Local Bodies like Panchayats etc will be encouraged to participate in implementation of this Policy, address local level issues and needs of Elders and implement various programmes for them. They will provide Forums for discussing concerns of Elders & activities required to be provided. In para 54, it is laid down that Civic Authorities & Bodies providing Public Utilities will be required to give priority to attending to representations/complaints of Elders. Payment of Civic Dues will be facilitated. Elders will be given special considerations in promptly dealing with matters relating to transfer of property, mutation, property tax & other matters, harassments & abuses in such cases will be checked. Working Group on ``Social Welfare``(October, 2011) for XIIth Five Year Plan has laid down that all Local Bodies like Panchayati Raj Institutions must come forward & take advantage of financial assistance for various projects under the Scheme of Integrated Programme and provide various schemes in their areas. Each Local Body must earmark at least 5% fund from their untied funds for welfare activities of senior citizens. Every Local Body must play a lead role in disbursement of various welfare programmes/schemes for senior citizens. They should create Single Window for all benefits to senior citizens. They should provide Recreation Facilities like Community Centres with television, library, yoga centre etc. They should actively initiate awareness generation & sensitization programme regarding need for well being, safety & rights of senior citizens in schools & colleges. Similarly in Urban Areas, Municipalities and Corporations need to play a key role in disbursement of benefits & earmark 5% of funds for welfare of senior citizens. We enclose a Note indicating what some of the other Municipalities in the Country are doing and what each Municipality should do for their Elders.

We are informed that MBMC has recently provided 2 Community Buildings in Mira Road at Ramnagar-Shanti Garden and near Kanakia. We shall be thankful, if various facilities of Integrated Programme are provided in these buildings very early and some rooms allotted to Registered Associations and NGOs working for Senior Citizens. We request also to provide Benches on big roads and small sheds with Newspapers etc in all corners of major localities for Senior Citizens.

We shall be grateful, if whole issue of providing various facilities to senior Citizens, as brought out above is considered sympathetically, swiftly and sincerely and they are treated as respected Citizens requiring strengthening of their legitimate place in the Society and to take all actions to help them to live their last phase of life with Purpose, Dignity and Peace. We hope that You, our Daughter/Grand Daughter of some of us will take immediate action and give us time to meet and discuss various aspects.

With Blessings & Best Wishes,

Yours Sincerely,

(M.V.Ruparelia)

Request to BEST to give good treatment & concession to Senior Citizens.

M.V.Ruparelia, A503 Rashmi Utsav, Near Jangid Estate & Vijay Park,

Mira Road (East), Dist. Thane. 401 107. M. 09821732855.

E/Mail: mvrup@yahoo.co.in

To                                                                                      Date: 20-10-12.

Shri Om Prakash Gupta,

General Manager, BEST Bhawan, BEST Marg,

Post Box no.192, Mumbai-400001.

Dear Sir,

Sub: Creating Respect for Our Elders in the Society.

1. We are very much thankful to Our First Citizen Shri Sunil Prabhu, the Mayor of Mumbai for declaring the proposed Policy for Our 12 lakh Elders of Mumbai by BMC and inviting suggestions thereon in the Programme at Prabodhan Thakre Hall on Auspicious International Day of Older Persons on 1-10-12. Older Persons are our respected Citizens requiring special treatment and strengthening of their legitimate place in the Society. We should take all actions to help them to live their last phase of life with Purpose, Dignity and Peace. 12 lakh Senior Citizens of Mumbai are facing lot of problems in travelling from one place to another for medical treatment, visiting religious places, relatives, attending meetings, seminars arranged by their associations/NGOs/Government etc. BEST, an undertaking of BMC is providing good service to all Mumbaikars. Senior Citizens are also looked after well by providing 5 reserved seats and entrance from front side etc. Conductors are generally polite but some do not behave with respect with elders. Most do not help Elders in getting the seats reserved for them vacated by others. Some special training to staff for giving proper respect and change in Rules/Law to force the other passenger to vacate the reserved seat by conductor may be necessary.  It may also be good, if some slogans for creating respect of Elders are broadcasted at some intervals in TV Screens provided in Buses. Good treatment to Elders by BEST will go a long way to increase their wellbeing and it will also create good impression of BEST employees in Society and all citizens also will be encouraged to respect their elders.

2. National Policy, 99 lays down that elders will be given fare concessions in all modes of travel, preference in reservation of seats, modification in design of public vehicles for entry & exit etc. Air Ways, Railways, ST buses, NMMT & MBMT corporations are giving fare concessions to the extent of 75% (NMMT), 50/40% (Railways), 50% (Airways), 40% (MBMT), although they are all running in loss but to give and create in Society respect of Senior Citizens and in view of Government Policy.

3. We would request you to consider above suggestions sympathetically and take immediate suitable action for ensuring good respectful treatment and concession in fare to your Elders at an early date.

Thanking You,

Yours Sincerely,

(M.V.Ruparelia) 

Request to Thane Municipal Commissioner to declare their Policy for Senior Citizens.

M.V.Ruparelia, A503 Rashmi Utsav, Near Jangid Estate & Vijay Park,

Mira Road (East), Dist. Thane. 401 107.                     M. 09821732855.

E/Mail: mvrup@yahoo.co.in

To                                                                                      Date: 21-10-12.

Shri R.A.Rajiv, Municipal Commissioner, Thane Mahanagar Palika,

Mahanagar Palika Bhawan, Chandan Wadi, Pachpakhadi, Thane-400602.

Dear Sir,

Sub: Creating Respect for Our Elders in the Society.

1.     As You may be aware, very recently, BMC announced the Policy for 12 lakh Senior Citizens of Mumbai in a function attended by more than 2000 Senior Citizens at Prabodhan Thakre Auditorium on International Day of Older Persons on 1-10-12. Main emphasis in this Policy is provision of minimum 500 sq foot Day Care Centres in each Ward with various facilities for Senior Citizens and Help Desk for Senior Citizens in each Municipal Hospital etc.

2.     Government of India had announced National Policy on Older Persons, 1999 on 13-2-99 with the approval of Cabinet. This document is a masterpiece containing all aspects of Elders` life. Para 97 lays down that Local Bodies like Panchayats etc will be encouraged to participate in implementation of this Policy, address local level issues and needs of Elders and implement various programmes for them. They will provide Forums for discussing concerns of Elders & activities required to be provided. In para 54, it is laid down that Civic Authorities & Bodies providing Public Utilities will be required to give priority to attending to representations/complaints of Elders. Payment of Civic Dues will be facilitated. Elders will be given special considerations in promptly dealing with matters relating to transfer of property, mutation, property tax & other matters, harassments & abuses in such cases will be checked. Working Group on ``Social Welfare``(October, 2011) for XIIth Five Year Plan has laid down that all Local Bodies like Panchayati Raj Institutions must come forward & take advantage of financial assistance for various projects under the Scheme of Integrated Programme and provide Day Care Centre etc as per 16 schemes of Integrated Programme of Ministry of Social Justice, Delhi for your 2 lakh elders in Thane City.Each Local Body must earmark at least 5% fund from their untied funds for welfare activities of senior citizens. Every Local Body must play a lead role in disbursement of various welfare programmes/schemes for senior citizens. They should create Single Window for all benefits to senior citizens. They should provide Recreation Facilities like Community Centres with television, library, yoga centre etc. They should actively initiate awareness generation & sensitization programme regarding need for well being, safety & rights of senior citizens in schools & colleges. Similarly in Urban Areas, Municipalities and Corporations need to play a key role in disbursement of benefits & earmark 5% of funds for welfare of senior citizens. We enclose a Note indicating what some of the other Municipalities in the Country are doing and what each Municipality should do for their Elders.

3.     Senior Citizens of Thane/Mumbai are facing lot of problems in travelling from one place to another for medical treatment, visiting religious places, relatives, attending meetings, seminars arranged by their associations/NGOs/Government etc. TMT, an undertaking of TMC is providing good service to all Mumbaikars of the areas, TMT is serving. Senior Citizens are also required to be looked after well by providing more reserved seats, as done by BEST, which provides 5 reserved seats against 2 by TMT Conductors are generally polite but some do not behave with respect with elders. Most do not help Elders in getting the seats reserved for them vacated by others. Some special training to staff for giving proper respect and change in Rules/Law to force the other passenger to vacate the reserved seat by conductors may be necessary.  It may also be good, if some slogans for creating respect of Elders are broadcasted at some intervals in TV Screens provided in Buses. Good treatment to Elders by TMT will go a long way to increase their wellbeing and it will also create good impression of TMT employees in Society and all citizens also will be encouraged to respect their elders.

4.      National Policy, 99 also lays down that elders will be given fare concessions in all modes of travel, preference in reservation of seats, modification in design of public vehicles for entry & exit etc. Air Ways, Railways, ST buses, NMMT & MBMT corporations are giving fare concessions to the extent of 75% (NMMT), 50/40% (Railways), (50%) Airways, 40% (MBMT), although they are all running in loss but to give and create in Society respect of Senior Citizens and in view of Government Policy.

5.      We shall be grateful, if whole issue of providing various facilities to senior Citizens, as brought out above is considered sympathetically, swiftly and sincerely and they are treated as respected Citizens requiring strengthening of their legitimate place in the Society and to take all actions to help them to live their last phase of life with Purpose, Dignity and Peace. We hope that You will take immediate action and give various facilities to 2 lakh Senior Citizens of Thane very early.

With Blessings & Best Wishes,

Yours Sincerely,

(M.V.Ruparelia)