M.V.Ruparelia,
A503 Rashmi Utsav, Near Jangid Estate & Vijay Park,
Mira Road (East),
Dist. Thane. 401 107. M. 09821732855.
E/Mail:
mvrup@yahoo.co.in
To Date:
20-10-12.
Shri Om Prakash Gupta,
General Manager, BEST Bhawan,
BEST Marg,
Post Box no.192,
Mumbai-400001.
Dear Sir,
Sub: Creating Respect for Our
Elders in the Society.
1. We are very much thankful
to Our First Citizen Shri Sunil Prabhu, the Mayor of Mumbai for declaring the
proposed Policy for Our 12 lakh Elders of Mumbai by BMC and inviting
suggestions thereon in the Programme at Prabodhan Thakre Hall on Auspicious
International Day of Older Persons on 1-10-12. Older Persons are our respected Citizens
requiring special treatment and strengthening of their legitimate place in the
Society. We should take all actions to help them to live their last phase of
life with Purpose, Dignity and Peace. 12 lakh Senior Citizens of
Mumbai are facing lot of problems in travelling from one place to another for
medical treatment, visiting religious places, relatives, attending meetings,
seminars arranged by their associations/NGOs/Government etc. BEST, an
undertaking of BMC is providing good service to all Mumbaikars. Senior Citizens
are also looked after well by providing 5 reserved seats and entrance from
front side etc. Conductors are generally polite but some do not behave with
respect with elders. Most do not help Elders in getting the seats reserved for
them vacated by others. Some special training to staff for giving proper
respect and change in Rules/Law to force the other passenger to vacate the
reserved seat by conductor may be necessary. It may also be good, if some slogans for
creating respect of Elders are broadcasted at some intervals in TV Screens
provided in Buses. Good treatment to
Elders by BEST will go a
long way to increase their wellbeing and it will also create good impression of
BEST employees in Society and all citizens also will be encouraged to respect
their elders.
2. National Policy, 99 lays down that elders will be given fare
concessions in all modes of travel, preference in reservation of seats,
modification in design of public vehicles for entry & exit etc. Air Ways,
Railways, ST buses, NMMT & MBMT corporations are giving fare concessions to
the extent of 75% (NMMT), 50/40% (Railways), 50% (Airways), 40% (MBMT),
although they are all running in loss but to give and create in Society respect
of Senior Citizens and in view of Government Policy.
3. We would request you to consider above suggestions sympathetically and
take immediate suitable action for ensuring good respectful treatment and
concession in fare to your Elders at an early date.
Thanking
You,
Yours
Sincerely,
(M.V.Ruparelia)
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