Maharashtra State Policy for Senior Citizens, 2013.

M.V.Ruparelia, Chief Patron, All India Senior Citizens Confederation (AISCCON).

A503 Rashmi Utsav, Near Jangid Estate & Vijay Park, Mira Road (East) Dist. Thane. 401107. M. 09821732855. E/Mail: mvrup@yahoo.co.in To                                                                                                     Date: 11-12-13.

Shri Suresh Kakaniji, Municipal Commissioner,

 Mira-Bhayander Municipal Corporation, Chhatrapati Shivaji Road, Bhayander (West)-401101.

Dear Sir,

Sub: Maharashtra State Policy for Senior Citizens, 2013.

We are very much thankful to MBMC to give us 2 Community Halls, one at Mira Road and another at Bhayander and notifying the Policy for providing such Day Care Centres. We shall be obliged, if some Physiotherapy Centres are also set up in various places, as majority of Senior Citizens are suffering from orthopedic ailments. In this connection, we invite your attention to Integrated Programme for Older Persons, 2008 (IPOP) notified by Ministry of Social Justice & Empowerment in which that Ministry gives lavish grants to Municipalities for recurring & non-recurring grants to the extent of 90% of expenditure for 16 very useful schemes for Senior Citizens. Major portion of such Grants allotted to Maharashtra States get lapsed due to non-utilization. Copy of this Scheme was given thrice by us to MBMC and meetings were also arranged with Shri Sambhaji Panpate & Deepak Khambit but no scheme is provided by MBMC even after constant chasing for last 4 years. Kindly, get these funds and provide us with some useful schemes under this Programme.

As you may be aware, State of Maharashtra has now notified the State Policy for Older Persons on 30-9-13 and more than 2 ½ months has passed. According to this Policy, MBMC has to take action on the following provisions by providing sufficient funds and initiating action now onwards:

i)                Develop concept of Aged-Friendly City for Mira-Bhayander areas to enable older persons to lead tolerable life by providing Day Care, Dementia, Physiotherapy, Recreational Centres, concessional transport, providing more parks, arranging variety entertainment programmes often, concessional entrance to cinema halls, celebrating International Day on 1^st October in befitting way for a week, free libraries etc.

ii)              Provide Warden Scheme effectively for safety of older persons by maintaining list of Senior Citizens through Census Department with coordination with Police. Provide protection of older persons from any type of harassments or exploitation at various levels of the Society.

iii)            Appeal to all Doctors practicing privately in Mira-Bhayander area to charge concessional medical fees to older persons and Chemists to give concession in medicines. Special Health Programmes for older persons should be promoted by liason with Public & Private Hospitals.

iv)             To set up Counseling Centres for aged persons, regular health checkups. Planning and monitoring and taking care of health, effective stress management for older persons.

v)               Establish ``Senior Citizen Section`` in your Office bringing all schemes for benefit of older persons by Central, State & Local Agencies under one Umbrella to monitor benefits being given in time by all agencies in Mira-Bhayander. Establish ``Senior Citizens Welfare Fund``.

vi)             Ensure that all Corporate Establishments in Mira-Bhayander spend 10% of their CSR funds for older persons.

vii)           Able older persons should be assisted for part time jobs and help them to get micro finance etc

viii)         To develop guidelines for amenities to be given for older persons in all Housing, Commercial Projects and other Complexes.

ix)             Giving training to older persons to enable them to lead productive & positive life.

x)               To publish the list of children, who do not take care of their parents.

xi)             To establish Committee to oversee and suggest all welfare activities for Senior Citizens with higher level officers of MBMC & representatives of Senior Citizens.

Kindly make your Officers and Nagar Sevaks aware of all provisions of State Policy and work towards welfare of Senior Citizens of Mira-Bhayander by taking effective steps to improve the quality of life of all Elders, strengthen their legitimate place in society and help them to live their last spell of life with purpose, dignity and peace. Everyone has to retire and then every individual should have chances and opportunities to lead an active, creative, productive and satisfying life.

Thanking You,

Yours Sincerely,

(M.V.Ruparelia)

Copy to M/s  Caitlin Pereira, Mayor, Shri Sambhaji Panpate, Deepak Khambit.

Pursuing our 10 demands with President of India.

M.V.Ruparelia, Chief Patron, All India Senior Citizens Cofederation (AISCCON). A503 Rashmi Utsav, Near Jangid Estate & Vijay Park, Mira Road (East) Dist. Thane. 401107. T.No. 022-28123691. M. 09821732855.

To                                                           Date: 21-11-13.

Shri Joginder Prasad,

Under Secretary (Co-ordination II), Ministry of Home Affairs,

North Block, New Delhi-110001.

Sub: Representation from Senior Citizens about help required from various Ministries under Government of India for 120 crore Elders of the Country.

Ref: Your letter no. 20011/125/2013-Coord.II dt 14-11-13.

1.     We are very much thankful for your prompt and detailed reply and guidance to various representations to President and your Ministry. As guided by you, it is observed from web site http://cabsec.nic.in for allocation of business rules, 1961 that Ministry of Social Justice is allotted the work of welfare of senior citizens as a Nodal Ministry with clear indication in the Note that: `` The Department of Social Justice and Empowerment shall be the nodal Department for the overall policy, planning and coordination of programmes for the development of the groups mentioned at (i) to (iv) above, and the welfare of the group at (v) above. However, overall management and monitoring etc. of the sectoral programmes in respect of these groups shall be the responsibility of the concerned Central Ministries, State Governments and Union territory Administrations. Each Central Ministry or Department shall discharge nodal responsibility concerning its sector.``

2.      Government of India had announced National Policy on Older Persons, 1999 on 13-2-99 with the approval of Cabinet. Para 93 of the Policy directs each Ministry to implement the aspects concerning them by preparing Five Year and Annual Action Plan with targets. It has been provided in its Mandate and Policy Statement & other paras to take effective steps to improve the quality of life of all Elders, strengthen their legitimate place in society and help them to live their last spell of life with purpose, dignity and peace. Para 18 of the Policy provides that age 60+ is a phase, when individual should have chances and opportunities to lead an active, creative, productive and satisfying life.

3.     When we request any Ministry to advise action taken and proposed to be taken on various provisions of this declared National Policy, stock reaction is that they are not concerned and we should approach Ministry of Social Justice only. e.g. Major stakeholder, the Ministry of Finance is not prepared to issue any instructions to RBI and other Banks about providing financial security, as laid down in Policy but advises in Financial Meetings to the Banks that the additional interest for senior citizens may be reasonable but not excessive, resulting in extra ½% , which was being given getting reduced to ¼% by SBI & other banks!! Finance Ministry is not accepting to give subsidy in premium for medical insurance to Elders, as recommended by IRDA long ago and provided in Policy, 99 nor prepared to create Welfare Fund for Elders, as provided in Policy even after 14 years. Major points requiring action by various Ministries are briefly mentioned in PIB Release dt 12-11-13 received with your above. No Ministry is prepared to change their old Rules for their retired staff on the basis of Provisions of National Policy, 99 and National Programme for Health Care of Elders(NPHCE)  notified by Ministry of Health before 3-4 years!! e.g. Railways are taking their serving employees on tour regularly through contributions to Staff Benefit Fund  but not taking retired employees; they allow the use of their Holiday Homes to retired staff but charge 1 ½ times, they charge to serving employees. All Ministries provide free medical treatment to retired employees through their own fulfledged Medical Hospitals like Railways, Defence etc & CGHS dispensaries etc but are not prepared to adopt facilities of geriatric wards etc laid down in NPHCE. Health Ministry is not prepared to issue any instructions to them. All Central Government retired employees are deprived of NPHCE Provisions. Action on Maintenance & Welfare of Parents & Senior Citizens is also not being taken by concerned Ministries but left to Nodal Ministry.

4.     Ministry of Social Justice can not force or even ask other Ministry to act, chase and do their duties! All Central Ministries have to initiate action to implement various provisions by issuing proper instructions to their subordinate offices and States/UTs, Public Sector Undertakings, Media, Trusts etc and chase them regularly and get their portions implemented. For this, we request you to issue special instructions to all Stake Holders including Media, Trusts etc for all the three Policies early.

5.     Ministry of Social Justice is provided with 1 Joint Secretary, 1 Dy Secretary, 1 Under Secretary and 2 Section Officers for welfare of 120 crore Elders of the Country, as compared to 1 Secretary, 1 Director, 2 Dy Secretaries, 1 Sr PPS, 6 Under Secretaries, 1 AD (OL), 6 Section Officers and 4 Personal Secretaries for about 30 lakh civil pensioners of all Ministries, though Pension Ministry has to only make out policy etc and payments and grievance solving etc are made by each Ministry. Each Ministry is brought to regular SCOVA Meetings with various Unions of Pensioners for grievances of all Pensioners. Ministry of Social Justice is not able to chase any stakeholders for implementation, does not disseminate any information to Elders of the Country, does not negotiate with any of the registered Associations of Senior Citizens, not able to finalize even revised policy for senior citizens in 4 years since formation of Review Committee on 28-1-10, not able to prepare a note for cabinet`s approval for revised policy since more than 6 months!! What can Government expect from mere 3 officers for such a huge task of welfare of 120 crore Elders of the Country, which is increasing day by day.

6.     Vision of Home Ministry is to maintain peace and harmony in the Country, which are essential pre-requisites for development and blossoming of individual as well as social aspirations and building a strong and prosperous nation. For this, Home Ministry is to preserve, protect and promote social harmony, provide timely justice and uphold the principles of human rights. Elders of the Country are abused, many killed, most neglected by Society & Governments and are not respected nor any action is taken to ensure that they are developed and helped to live their last phase of life with purpose, dignity and peace, as laid down in Mandate & Policy Statement in National Policy, 99. Their position was brought out in our representations to President and your Ministry (PRSEC/E/2013/13557 dt 23-8-13 & MINHA/E/2013/01833 dt 13-9-13 etc) under reference and need not be repeated. However, it will not be out of place to mention here that Government of Maharashtra is considering citizens of 65 and above only as Senior Citizens in the State Policy declared on 30-9-13, as Maharashtrians, perhaps are not Indian Citizens for whom Government of India has notified that all those of 60 and above are senior citizens in the entire country. We request our Home Ministry to look in to this pitiable condition of our Elders, whose Human Rights are being violated often in our Country, which boasts for Matro Devo Bhav & Pitro Devo Bhav in entire World! We shall be thankful, if something tangible is got done at an early date by providing sufficient staff to Nodal Ministry and issuing higher level instructions to all Ministries to take sufficient and efficient action for welfare of their Elders.

Thanking You,

Yours Sincerely,

(M.V.Ruparelia)

Training of Senior Citizens to serve Elders of the Country.

M.V.Ruparelia, Chief Patron, All India Senior Citizens Confederation (AISCCON),

A503 Rashmi Utsav, Near Jangid Estate & Vijay Park, Mira Road (E). District Thane, Maharashtra. 401 107.   M.09821732855. E/Mail: mvrup@yahoo.co.in

To                                              Date: 17-10-13.

Kumari Selja, Hon Minister of Social Justice & Empowerment,

 Government of India, Shastri Bhavan, New Delhi-110 001.

Respected Madam,

Sub: Welfare of 12 crore Elders of the Country- Training of Senior Citizens to serve Elders of the Country.

Provisions in para 76 of National Policy of Older Persons, 99 (NPOP, 99) read as under in which  Government has promised to provide training to Senior Citizens for helping themselves and other senior citizens for handling their various problems.

 `` 76. Support will be provided for setting up volunteer programmes which will mobilize the participation of older persons and others in community affairs, interact with the elders and help them with their problems. Volunteers will be provided opportunities for training and orientation on

handling problems of the elderly and kept abreast of developments in the field to promote active

ageing. Volunteers will be encouraged to assist the home bound elderly, particularly frail and

elderly women and help them to overcome loneliness.``

We request you to get proper training programme prepared and executed by NISD for training the trainers in respect of all aspects of welfare of senior citizens at grassroots levels. Some aspects are suggested below:

i)                 All provisions of NPOP, 99- Provisions & Progress achieved and action required to get early implementation of all provisions. Sufficient emphasis should be on provisions given in Mandate & Policy Statement.

ii)                All provisions of Maintenance & Welfare of parents & senior citizens Act, 2007 & Rules made there under by States- Provisions & Progress achieved and action required to get early implementation of all provisions.

iii)              Deep study of Integrated Programmes with all procedures & necessities required in detail- Provisions & Progress achieved and action required to get early implementation of all provisions.

iv)             All provisions of National Programme of Health Care of Elders-Provisions & Progress achieved and action required to get early implementation of all provisions.

v)               Art & Practices to represent the necessities of senior citizens to concerned authorities, including RTI Act, 2005.

vi)             Formation & functioning of various Committees/Councils provided in NPOP & MWPSC Act & Rules.

vii)           Action Plan to get CSR funds for various programmes for senior citizens.

viii)         Machinery & methods to remain in touch with all departments of Central, State, Local Institutes like Municipality, Panchayats, Public Sector Organizations like Banks etc, Trusts, Charitable Institutes running Hospitals, NGOs etc.  

ix)             Contact & tact necessary for continuous liaison with Media- Government Media like  Prasar Bharti, Doordarshan etc and Private Media like TV Channels, Newspapers, Magazines, Bollywood for serials & pictures etc. NISD can give various topics affecting elders, creating respects for elders, facilities given by government; inter generation relations etc enumerated in NPOP, rights of elders & other aspects, as necessary. Ministry of Health should get prepared sufficient instruction material on self care, easy-to-follow guidance material on health and nursing care of older persons.

x)               Complete material for training, second careers & avenues of useful utilization of senior citizens and methods of negotiations.

 In absence of any machinery to disseminate information about various facilities, concessions and directives by various departments of Governments, Public & Private Sectors, Local Bodies etc for welfare of elders of the Country, majority of senior citizens remain unaware of most of facilities and do not get advantage thereof. It is therefore absolutely necessary that all office bearers of all registered associations of senior citizens and active senior citizens are trained on continuous & regular basis at all places by getting training facilities established with help of various Training Institutes & NGOs by providing syllabus & trained personnel. Ministry of Personnel is giving training for various aspects of Right to Information Act, 2005, including on-line training.

We shall be grateful, if early arrangements are made for such training and action plan for this advised by giving reply to this representation in terms of para 66 & 67 of Office Manual.

Thanking you,

Yours Sincerely,

(M.V.Ruparelia)

Suggestions for VIIth Pay Commission:

Suggestions for VIIth Pay Commission:

1.     Pension at 50% of emoluments of serving employee of the same grade from which pensioner had retired and that too at the minimum of such scale is very much less. 50% was fixed before many years, when there was no inflation and most of the necessary things, as available now, were not available. Country has progressed financially and materially to a great extant and all citizens are entitled to better financial return for their services rendered. Government`s efforts are to ensure that retired employees maintain the same standard of living even after retirement. Government of India had announced National Policy on Older Persons, 1999 on 13-2-99 with the approval of Cabinet. It has been provided in its Mandate and Policy Statement & other paras to take effective steps to improve the quality of life of all Elders, strengthen their legitimate place in society and help them to live their last spell of life with purpose, dignity and peace. Para 18 of the Policy provides that age 60+ is a phase, when individual should have chances and opportunities to lead an active, creative, productive and satisfying life. For living such promised life, pensioners need better pension. They should be paid 100% of emoluments of equivalent scale taking in to account the number of years service put by them in that scale from which they retired, as they need more money than serving employees in view of medical expenses due to deteriorating health and high cost of medical care. 50% may be paid to those who loose their spouse. Family pension should also be 50% as against 30% as at present. Minimum pension should be increased from Rs 3500 to atleast Rs 12000.

2.     Pensioners should be paid Transport Allowance on par with serving employees, as they have to move often for medical treatment, entertainment, religious and social visits to keep them busy to avoid loneliness..

3.     House Rent Allowance is also necessary in view of high rents, they have to pay and heavy taxation by Municipalities, Maintenance charges etc.

4.     Some Festival Advances adjustable by recovery from pension may also be considered. Some ex-gratia payments on International Day of Older Persons, Annual Day of Ministry etc may also be considered.

5.     Each Ministry must look after its retired employees well and give them all facilities like medical, use of clubs/welfare centres/holiday homes, membership fees of professional & cultural organizations to avoid loneliness etc as given to working employees, concessions in fare of all transport systems, tourist guest houses etc. All Ministries must give preference to representations from Pensioners and other Senior Citizens. They should provide Welfare Fund for retired staff on lines with Staff Benefit Fund of Railways, as provided for serving employees. Their retired employees should be called in celebrations of all their functions open for serving employees to maintain contact and encouraging them to participate in such gatherings to help them inter-act with others, overcome loneliness and give them their legitimate place in society. World Elder Day on 1^st October etc every year should also be celebrated by all Ministries at all places having concentration of retired employees, facilitating interaction between old & young and strengthen bonds between different age groups. Pay Commission must encourage all Ministries to provide avenues of useful utilization of this untapped resource of the Country for last spell of their life. Time will come shortly, when retired employees will outnumber the serving employees and as such, each ministry be made retired employee-friendly by providing more facilities.

6.     Retired employees of 80 and above are required to be looked after more. Medical Allowance should be more for such employees. They should be treated more humanely by providing health care at their residences by regular visits by doctors, supply of medicines by courier etc.

7.     Representation to retired staff in various committees, accommodation, recognition & negotiation status to their associations as given to serving employees must be given.

8.     As pension is disbursed by Banks, proper rules for dealing with representations by pensioners & their associations should be given.

9.     As pensioners find it difficult to procure proper houses after retirement and face various difficulties due to no facilities being given by Municipalities/Panchayats, it is necessary for Pay Commission to direct Ministries to provide housing to retired staff to a certain extant and also to other authorities for earmarking of 10% of the houses, house sites for Pensioners. Retired employees may be given loans for purchase of houses, repairs etc as given to serving employees recoverable from pension.

10.  Although CGHS facility exists for many pensioners, there is need for better medical facilities by each Ministry. Geriatric Health Care Units and Physiotherapy Units should be provided for pensioners by Ministries like Railways, Defence etc having independent Medical Facilities and included in CGHS scheme for other ministries. Counseling facilities in various hospitals for retired staff should be provided. 

Maharashtrians of 60(+) to 65 are not Indians?

To                                                          Mumbai. Date 17-10-13.

The Registrar General,

Bombay High Court, Fort, Mumbai-400032.

Respected Hon Chief Justice Of Maharashtra,

Sub: Indifferent Attitude & Highhandedness of Government of Maharashtra towards Elders of Maharashtra.

Ref: Approval by Cabinet to State Policy for Senior Citizens on Monday, 30-9-13.

I am a Senior Citizen of 80 working for welfare of Senior Citizens. According to National Policy of Older Persons, 99 approved by Central Cabinet, all Citizens of India of 60(+) are notified as Senior Citizens. Maharashtra Government in their State Policy has declared that in Maharashtra, citizens above 65 years only will be treated as Senior Citizens. This has deprived 35% of 1.2 crore Senior Citizens of Maharashtra from various concessions & facilities, they were getting till 30-9-13 without giving them opportunity to represent or heard. Identity cards were issued by State for all citizens above 60 and all citizens of 60(+) were declared senior citizens in Part 1 of State Policy. As this 35% are not senior citizens now, Rules notified by State on 23-6-10 for Maintenance & Welfare of Parents & Senior Citizens Act, 2007 will not apply to them and they will be deprived of all facilities like security of life & property, old age homes etc. All protests through media & letters by individuals & associations will not bring any result, as declaration of State Policy itself has taken 14 years inspite of hundreds of repeated representations by all organization of Senior Citizens of Maharashtra. I enclose one News item of Times of India of 1-10-13 to give complete idea of grave situation. State can restrict the concessions to 65 (+) for any or all facilities but can not change the definition of Senior Citizen of any Indian Citizen abruptly and deprive them from provisions of Act, 2007 & Rules framed by them.

1.2 crore senior citizens will be highly obliged, if Hon. Court takes cognizance of  this important issue and direct the State to keep the definition unchanged.

Thanking You,

Yours Sincerely,

(M.V.Ruparelia)

 M.V.Ruparelia, Chief Patron, All India Senior Citizens Confederation (AISCCON).

A 503 Rashmi Utsav, Near Jangid Estate & Vijay Park, Mira Road (E). 401 107.  

 M. 9821732855.   E/Mail: mvrup@yahoo.co.in

To                                                          Mumbai. Date 17-10-13.

Honorable Shri Prithviraj Chavan

Chief Minister of Maharashtra, Mantralaya, Mumbai: 400032.

Sub: State Policy for Senior Citizens declared on Monday, 30-9-13.

It is observed from Press Reports that State has defined Senior Citizen in Maharashtra as an individual over the age of 65. According to National Policy of Older Persons, 99 approved by Central Cabinet, all Citizens of India of 60(+) are notified as Senior Citizens. Part 1 of State Policy also defines Senior Citizen as individual of 60(+) and State have issued Identity Cards to all with 60(+). This has deprived 35% of 1.2 crore Senior Citizens of Maharashtra from various concessions & facilities, they were getting till 30-9-13 without giving them opportunity to represent or heard.

State can restrict concessions for any and all schemes to citizens of 60(+) to 65 but cannot change the definition of senior citizen, which is 60(+) for all Indian Citizens. Many facilities like security of property & life, old age homes etc under Maintenance Act, 2007 and various other facilities like separate Q, Indira Gandhi National Pension of Rs 200 given by Central Government to BPL senior citizens, Banks giving 1/2 % extra interest, free health care in government hospitals to all senior citizens of 60(+) as per GR no. MAG/2004/138/pra.ka.-20 arogya 3-mantralaya dt 21-7-04 & GR no. sankarna 2006/pra.ka. 118/2006/navi-20 dt 12-12-06,  railway fares, use of Day Care Centres, tourist concessions, preference in dealing with their representations/grievances, preference in gas & telephone connections etc due to withdrawal of Identity Cards as Senior Citizens.

As there is unrest amongst senior citizens of Maharashtra, immediate action may kindly be taken to restore the definition of senior citizen, sending copy of State Policy by return.

Thanking You,

Yours Sincerely,

(M.V.Ruparelia)

Working of CIC.

"Democracy requires an informed citizenry and transparency of
information which are vital to its functioning and also to contain corruption and to
hold Governments and their instrumentalities accountable to the governed".

IInd Appeal under Section 19(3) of The Right To Information Act, 2005.              (Senior Citizen Priority Case as per CIC`s Circular no. CIC/Legal/2007/006 dt 13-2-08 and Minutes of Meeting of Commission held on 13-12-11 and as per RTI Disclosure by CIC under Sec 4(1) b &c. -Proof of Age given to AA)

To

The Central Information Commission (Right To Information Act, 2005),

Government of India, R.No. 326, Bhikaji Cama Place,New Delhi-110066.

                Greetings on International Day of Older Persons, 2013.

1) Name of the Applicant:             M.V.Ruparelia. Age: 80        D.O.B. 1-3-34.

Address: A503 Rashami Utsav, Near Jangid Estate & Vijay Park, Mira Road (East).  Dist. Thane 

 401 107. Telephone No.& E/Mail:   M.09821732855. E/Mail: mvrup@yahoo.co.in

2) Name of CPIO with Address to whom Application was addressed: Shri P K P Shreyashkar, Nodal CPIO & Director, CIC, B Wing-August Kranti Bhawan, Bhikaji Cama Place, New Delhi-110066.

3) Name of First Appellate Authority & address who decided the First Appeal: Shri Tarun Kumar, First Appellate Authority and Joint Secretary, Central Information Commission, Government of India, August Kranti Bhawan, B Wing, Room no. 302, 2^nd Floor, Bhikaji Cama Place, New Delhi-110 066.   

4) Particulars of Application: i) Application dt 12-6-13. Ist Appeal dt 28-7-13 (Copies enclosed).  

5)  Particulars of the Orders including number, if any, against which the Appeal is preferred: Orders no.CIC/AA/A/2012/303 dt 13-9-13 (Copy enclosed) received on 23-9-13.

6) Grounds for Appeal:

a) In the office of CIC, there is no Grievance Officer or Grievance Solving Machinery. For grievances created due to inefficient and careless working of staff, Citizens have to pay fee of Rs 10 and file an Application, 1^st Appeal & IInd Appeals for bringing such incorrect actions to the notice of Public Authority viz CIC. CPIO & AA are dealing with such Applications by playing games of words. e.g. When information is requested for IInd Appeal of Ministry of Social Justice, information is given for letter of the same date pertaining to Ministry of Railways!! When some papers are found as a result of Application with dy registrar of unconcerned ministry, information is given by nodal CPIO but papers are not got transferred to concerned registrar on the plea that RTI permits to give information, as existed in records and do not permit to rectify/take action by streamlining the procedure!! Dy Registrar maintains that he has not received papers and takes no action to get papers from unconcerned Dy registrar nor nodal CPIO/AA get these papers transferred! AA supports CPIOs and does not get incorrect information rectified or to give reasons for arriving at any decisions and is in hurry to dispose of appeal and asking the appellant to go in appeal to CIC.

Para 3 of DOPT circular no. 10/23/2007-IR dt 9-7-2007 reads as under:-

b) It is repeatedly observed that proper care is not taken to deal with our applications & appeals. We are representing public interest cases of senior citizens and come to CIC for help in getting proper information from public authorities. As per Mandate & Policy Statement of National Policy, 99 of Government of India (Copy enclosed for information and following by CIC also, being the apex authority of Government of India at the national level to support programmes of the Government and taking effective steps to improve the quality of life of all Elders, strengthen their legitimate place in society and help them to live their last spell of life with purpose, dignity and peace.) One of the main aims of RTI Act, 2005 is to streamline the working of Public Authorities. We have been pointing out our difficulties found in systems/procedures followed in CIC Office. In support of our statement that information given is incorrect, we elaborate our stand by giving our difficulties. These are taken as grievances and not the defects in working required to be streamlined/rectified and appeal is disposed off without giving correct information. We would request you to help us by streamlining the working of CIC Office and bringing the Mandate & Policy Statement  of National Policy, 99 to the notice of all concerned.

8) Information not given:

a) AA has stated in his orders that efforts were made to contact the appellant over phone but the same was not reachable. On the day of hearing at 11-30 on 13-9-13, I contacted phone no.26180514 at 12-29 hrs, as there was no call to me. I was informed that meeting is on and I will be called. No call came throughout the day or on subsequent days, as in the past, call was given by AA on subsequent 3^rd day and promised to talk later for remaining items, which he never did. As regards his saying that efforts were made to contact the appellant over phone but the same was not reachable, it is stated that no miss call or any indication came on my phone. There were no phones from or to from my phone for the whole day to anybody to keep my phone busy or unreachable. Landline number was also given.

b) In this case, we had requested to advise procedure followed for registering appeals and letters, as we are finding it difficult to locate position in Status Position. Simple information is requested in item i) of application dt 12-6-13 and Appeal dt 28-7-13 as under:

*1. As many of IInd appeals are registered very late in Status Position and no date and subject given by appellant is indicated in any case and name of Public Authority is omitted in many cases, where to find the ON LINE registration like SA/UG/13/F818W72G and whether all IInd Appeals are first diarized as letter in Status Position of Diary shown in web site. This information is not being given. To understand our difficulties, please, see whether anybody is able to see Status position of the following IInd Appeals and letters sent by Registered Post in Status position. This information is given in support of our request for information about procedure followed:

SR No.    IInd Appeal date     CIC no & date       Public Authority

 1             28-3-13               Not yet registered     Min of Panchayati Raj

              2            23-4-13                  -do-                        Min of Housing & P.A

.             3            12-8-10                     -do-                      Min of Social Justice       

 4.           30-6-12                    -do-                        Postal Department   

5.           16-7-12       12 letters were addressed to different ICs and Dy. Registrars by name with copy of proof of age as enclosure but not a single appears to have registered till date even after 75 days!!

6.           17-7-12.     4 letters were addressed to different ICs and Dy Registrars by name with copy of proof of age as enclosure but not a single appears to have registered till date even after 74 days!!

*2. Information about existing orders/procedure as to within how much time, IInd appeals are required to be registered is not being given, though there are written orders that appellants can see the status position after 15 days of sending Appeal.

*3. In item ii), 7 cases of late registration were given in support of the information requested. This is treated as grievance and requested information is denied without examining the incorrectness of information given on the plea that these are grievances!!.

*4 In item iii), it was pointed out that CPIO has given wrong/incomplete information. Instead of getting correct information, case is closed stating that these are treated as grievance and correct information about any of the 7 items in application dt 12-6-13 is denied without giving reasons for arriving at such decision. Kindly, give correct information for at least the following 4 cases, as registration is now done for 3 cases, though very late.

*5.  Information given in each of these 4 cases is not correct and action is required to be taken as under:

a)     IInd Appeal dt 30-6-12 against Postal Department: Purpose of coming to Nodal CPIO was to help in tracing IInd Appeal dt 30-6-12 not appearing in Status Position and to get date of hearing fixed, as more than 1 year is over. Now that original papers are found, please get them handed over to IC (BS). At least such repeated careless working of mixing up papers (28 pages) should be discussed in Thursday Meetings prescribed in CIC circular no. 12/8/2008-cic/ADMN dt 4-7-08 and registrars and staff counseled for such careless working resulting in harassment to citizens, as main aim of RTI Act, 2005 is to streamline the working of Public Authority. Compensation for such careless dealings should be awarded. This item is still not appearing in Status position.

b)     Letter dt 5-2-13 is a reminder for above IInd Appeal dt 30-6-12. When this letter dt 5-2-13 is addressed by name to Shri A.K.Jha, Dy Registrar, it may kindly be investigated as to which illiterate person had sent it to IC(AD) and which illiterate person accepted it and placed on irrelevant file and kindly give correct information/position.

c)     You may kindly see reply dt 14-6-13, which again indicates that some illiterate person has put up completely incorrect reply for some other case no. CIC/SM/A//2011/002203 and dy registrar has just signed it, as there was no letter of same date for case no.002203. How Shri Jha gets a dream to connect file 002203 pertaining to President of India for letter dt 21-3-13 addressed to Shri Basant Seth by name for Postal department? Kindly, give correct information. Arguing and playing games with words that according to RTI Act, information, as available in records only is to be given and no action is to be taken for rectifying the blunders by streamlining the work does not help the citizen and very important Aim of the Act of streamlining and giving correct information to citizens is not fulfilled.

d)     You may kindly see my Application for this item. I have requested information for IInd Appeal dt 12-8-10 and information is again and again being given for some letter of same date pertaining to Rail Ministry`s file no. 001260. This very CPIO has dealt with this IInd Appeal dt 12-8-10 earlier 3 times with same incorrect information!! AA had informed in earlier case in January, 13 that he had asked Shri DC Singh to register this and I should send him all papers etc again, though all papers were traced and available in office of CIC.  I have sent all papers immediately to him in duplicate with one copy each to CPIO and AA of Ministry of Social Justice, making me spend lot of money to get papers typed and zeroxed for sending 4 copies. Compensation should be given for such careless working instead of hurryingly disposing of appeal. I reminded Shri Singh twice but no case no. 00805, as stated by AA appear in Status Position till date, hence this item. Correct position my kindly be given.

9)  Prayer or Relief:  Kindly, get proper correct information.

10)  Whether 2 sets sent: Yes.

11) Page numbering:      Done bottom toward top.

12) Whether self attested all documents:  Yes.

13) An Index:  Attached.                                                                             

14) 1 full set to CPIO & A.A.:    Sent.

                                                                                                              (M.V.Ruparelia) 

Mira Road:  1-10-13.                                                                    Signature of the Applicant

Copy along with all enclosures forwarded to:-

i)                Shri P K P Shreyashkar, Nodal CPIO & Director, CIC, B Wing-August Kranti Bhawan, Bhikaji Cama Place, New Delhi-110066.

ii)              Shri Tarun Kumar, First Appellate Authority and Joint Secretary, Central Information Commission, Government of India, August Kranti Bhawan, B Wing, Room no. 302, 2^nd Floor, Bhikaji Cama Place, New Delhi-110 066. 

                                                               Index:

Sr No.  Name of Document.                                                                        Page No.

1	Application dt 12-6-13.	1
2	Reply of CPIO no. CIC/CPIO/2013/759 dt 18-7-13	2-3
3	Ist appeal dt 28-7-13.	4-6
4	Reply of A.A. no. CIC/AA/A/2013/303 DT 13-9-13 received on 23-9-13.	7-8

World Elder Day, 2013. : Our Representation dt 22-8-13 to President of India.

  To                                                                                                 Date: 7-9-13.

 Respected Shri Satpal Chuhanji, 

Jt Secretary (Co-ord & PG), Ministry of Home Affairs, North Block, Room no. 9,

New Delhi.

Sub: World Elder Day, 2013.

Ref: Our Representation dt 22-8-13 to President of India.

We had requested President of India in our representation dt 22-8-13 (PRSEC/E/2013/13557) to get instructions issued to States/UTs to celebrate International Day of Older Persons with enthusiasm and make each Elder of the Country feel happy and respected on that day and cherish the memory of celebrations of that day for a long time like Valentine Day etc. At present, in Metro City like Mumbai neither State nor many of the Media even mentions anything about this International Day. State celebrates at Pune but does not issue any instructions for celebrations at District level or ward level. Now that President has transferred this Representation to you for needful, we shall be thankful, if you issue detailed instructions to States/UTs, Media etc in time to celebrate this International Day in befitting manner.

We had brought out 10 main issues for Elders of the Country as under and we shall be thankful, if Ministry of Home Affairs looks in to them for needful.  

1.     Celebrate This International Day in a befitting way. Please, issue elaborate instructions to each Stake Holder to celebrate this day with sincerity, vigor and fun fare like Valentine’s Day. Let each Ministry, PSU, Corporate, State/UT at District and Municipal/Panchayat level and Media celebrate and involve all citizens including their serving employees, children etc. In some Countries, this is declared as holiday. All must be encouraged to visit Elders, take them for treat, picnic, film, give presents etc and make this day memorable for them. These Elders have achieved Independence and Present Economic Prosperity for the Nation. Today is an opportunity for us all to show our gratitude for the contributions of older people - by spending time with an elderly neighbor, volunteering at a retirement home etc.

2.     Implement Important Provisions of Declared and Notified National Policy, 99: 

3.     Provide Separate Ministry/Department/Commission for 12 crore Senior Citizens & Pensioners (10% of total population, 13% of electorate and 21% of effective voters).

4.     Provide Avenues of Utilization of Elders:

5.     Provide Negotiating Machinery: Negotiation & Dissemination of Information to Elders is completely neglected by Nodal Ministry. 

6.     Create respect for Elders in the Society & Government and strengthen the legitimate place of Elders in the Society.

7.     Implement Maintenance & Welfare of Parents & Senior Citizens Act, 2007 fully by providing Old Age Home in each District, making District Magistrates give wide publicity to the Act and about Government Programmes for welfare of Elders; by establishing State Councils; District Committees; preparing up to date lists of all senior citizens living in jurisdiction of each Police Station and forming of Volunteers` Committees for each Police Station.

8.     Get Cooperation of all Newspapers, private TV Channels and Bollywood etc: This  is absolutely necessary for creative use of entire Media for highlighting continuously the changing situations of Elders, active ageing, intergeneration bonds etc

9.      Increase Indira Gandhi National Old Age Pension (IGNOAPS): 

10.   Get Integrated Programmes for Older Persons (IPOP)Implemented fully for improving the quality of life of the Older Persons by enforcing Municipalities/Panchayats to provide 16 Schemes in each ward by time bound targets.

Recently, MHA has issued instructions on 30-8-13 to States/UTs for safety of seniors as per News in Times of India. We are very much thankful of MHA for this. We shall be thankful, if a copy of these instructions is sent to us.

Thanking You,

Yours Sincerely,

(M.V.Ruparelia)